Last updated: January 2026

ExecIdent provides digital business card services through subscription plans.

This Refund Policy explains how subscription cancellations and billing refunds are handled.

The following terms apply to all subscriptions purchased through https://execident.com

Interprétation et définitions

Interprétation

Words with capitalised initials have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Définitions

For the purposes of this Refund Policy:

1. “Company” (referred to as “Company”, “We”, “Us”, or “Our”) refers to ExecIdent, a Cloudtria Limited company.

2. “Service” refers to the ExecIdent platform available at https://execident.com

3. “Subscription” refers to any paid plan purchased through the Service.

4. “User” means the individual or business using the Service.

5. “Website” refers to ExecIdent, accessible from https://execident.com

6. "You” means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Your Cancellation Rights

You may cancel your subscription at any time from your account dashboard. Cancellation prevents future renewals but does not automatically entitle you to a refund for the current billing period.

Because ExecIdent is a digital subscription service, there are no physical goods delivered. Subscription access begins immediately upon successful payment.

To cancel your subscription, log into your account dashboard and select “Cancel Subscription.”

If you require assistance, email support@execident.com

If a refund is approved, it will be processed to the original payment method within a reasonable timeframe. Processing times depend on your payment provider.

Retour de marchandises

No physical goods are shipped by ExecIdent. There is no requirement to return any items in order to request a refund.

If you have any questions about this Refund Policy, please contact: ExecIdent C/O Cloudtria Limited PO Box 302379 North Harbour, Auckland 0751 New Zealand Email: support@execident.com

Nous ne pouvons être tenus responsables des marchandises endommagées ou perdues lors du retour.

Contactez-nous

Si vous avez des questions concernant notre politique de retours et de remboursements, veuillez nous contacter :

By email: support@execident.com